Returns
Effective Date: 09/29/2026
We want you to love what you ordered from Wear It Loud. If something isn't right, here's how returns, exchanges, and refunds work.
1. Standard Returns
We accept returns on eligible items within 30 days of the delivery date.
To be eligible for a return, your item must be:
- Unworn and unwashed
- In its original condition, with all original tags attached
- Free of stains, odors, or damage not caused by us
Once your return is received and inspected, we will notify you by email. If approved, your refund will be issued as store credit to use on a future order — we do not issue cash/original-payment-method refunds for standard returns.
Return shipping is the customer's responsibility. We recommend using a trackable shipping method, as we are not responsible for return packages lost or damaged in transit.
2. Custom & Print-On-Demand Items — Final Sale
Any item that was custom-printed using artwork you uploaded is made specifically for you and is considered a final sale. These items are not eligible for return, exchange, or refund unless the item arrives defective, damaged, or is not what you ordered — see Section 3 below.
Please double-check your artwork, sizing, and order details carefully before completing checkout, as we are unable to accept returns on custom items for reasons such as a change of mind, incorrect size selected, or dissatisfaction with your own uploaded design.
3. Defective, Damaged, or Incorrect Items
If your order arrives defective, damaged in shipping, or isn't what you ordered — including custom/print-on-demand items — we will make it right at no cost to you. This is the one case where the final-sale rule above does not apply.
You're eligible for a free replacement or a full refund to your original payment method, and we will cover the cost of return shipping (we'll email you a prepaid label or reimburse your shipping cost).
To report a defective, damaged, or incorrect item, contact us within 30 days of delivery at info@wear-it-loud.com with:
- Your order number
- A description of the issue
- Photos of the item (and packaging, if damaged in transit)
4. How to Start a Return
- Email us at info@wear-it-loud.com with your order number and the item(s) you'd like to return.
- We'll confirm eligibility and send you return instructions, including the return address.
- Pack the item securely with your original packing slip or order number included, and ship it back using a trackable method.
- Once we receive and inspect your return, we'll email you to confirm your store credit has been issued.
Please allow 5-7 business days from the time we receive your return for it to be processed.
5. Exchanges
Need a different size or color on an eligible (non-custom) item? The fastest way to exchange is to return your original item for store credit (see Section 1) and place a new order for the item you'd like instead.
6. Non-Returnable Items
In addition to custom/print-on-demand items (Section 2), the following are not eligible for return:
- Items marked "Final Sale" at the time of purchase
- Gift cards
- Items returned more than 30 days after delivery
- Items that are worn, washed, altered, or missing original tags
7. Late or Missing Store Credit
If you haven't received your store credit confirmation within the timeframe noted above, please check your email (including spam/junk folders) and contact us at info@wear-it-loud.com. We're happy to look into it.
8. Questions?
If you have any questions about this policy or a specific order, reach out to us at:
Wear-It-Loud
17 Rocky Rd.,
Norridgewock, Maine 04957
Info@Wear-It-Loud.com